Press Gang Ealing (“we”, “our”, or “us”) is fully committed to protecting and respecting your privacy. This Privacy Policy, in conjunction with our Terms & Conditions and any other referenced documents, explains how we collect, store, and handle your personal data.

By using our website (pressgangealing.co.uk), you consent to the practices described in this policy.

Who We Are

For the purposes of applicable data protection legislation, the data controller is:

Press Gang Ealing
3 Station Parade W5 3LD
Email: hello@pressgangealing.co.uk

1. Information We May Collect From You

We may collect and process the following types of information:

Information You Provide to Us

You may provide personal data by filling in forms on our website or by contacting us via phone, email, or in person. This includes (but is not limited to) your:

  • Name
  • Address
  • Email address
  • Phone number
  • Details related to the garments/items being serviced

Information We Collect Automatically

During your visit to our website, we may collect technical data such as:

  • IP address and browser information
  • Time zone and device type
  • Pages visited, time spent, and interaction data (e.g., clicks or scrolls)
  • Referring sites and methods used to navigate away from the site

2. Cookies

We use cookies to distinguish you from other users of our website. This allows us to:

  • Enhance your user experience
  • Track orders, pickup and delivery details
  • Improve website functionality and performance

We may use Google Analytics or similar tools to analyze visitor behavior, which helps us improve our content and services.

3. Payment Information

You can pay by cash, bank transfer, or credit  m debit card. We’ll share payment details once your order is confirmed.

4. How and Where We Store Your Data

Your personal data is stored securely on servers located within the US. By submitting your personal data, you agree to this storage arrangement.

  • We do not share your data with any third party for marketing purposes.
  • If you create an account with us, you are responsible for keeping your password confidential.
  • Please note that while we take robust security measures, no internet-based transmission is 100% secure.

5. Data Sharing and Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices of those sites. Always review their privacy policies before submitting any data.

We do not sell, rent, or distribute your data to any third parties for commercial gain.

6. Data Access Rights

You have the legal right to request access to the personal data we hold about you. We may charge a small administrative fee (up to £10) to process your request. To make a data access request, please email us at hello@pressgangealing.co.uk.

7. Loss or Damage to Items

In the unlikely event that any item is lost or damaged, we offer compensation up to five (5) times the cleaning cost of the affected item, in accordance with our service policy.

8. Changes to This Privacy Policy

Any updates or changes to this policy will be published on this page. Where appropriate, we may also notify you via email.

We recommend reviewing this policy periodically to stay informed on how we are protecting your data.